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Return Policy

Returns, Refunds and Exchanges Policy

How To Return An Item
Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. You will not be subject to a restocking fee in this case, but you still will have to pay shipping cost. You must return the item within 30 days of your purchase. After 30 days you will receive store credit.

Mail your returned item to:

JNCO Apparel
1501 Rio Vista Ave
Los Angeles, CA 90023

If you have any questions, you can email us at info@jncojeans.com.

Include in your package a letter stating the reason for your return and the original receipt. Please include your invoice and order number. No returns or exchanges for International orders.

Return Exceptions

Merchandise that has been worn, used, washed or altered will not be accepted for return or exchange. 

Exchanges
If your clothing item is in new condition, you may exchange your clothing item for a different size or color. You will not be subject to a restocking fee in this case, but you still will have to pay shipping cost.

How To Exchange An Item

Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. You must return the item within 30 days of your purchase. After 30 days you will receive store credit.

Mail your returned item to:

JNCO Apparel

1501 Rio Vista Ave
Los Angeles, CA 90023

Include in your package a letter stating the reason for your return and the original receipt or order number. Please include your invoice and order number. No exchanges for International orders.

If you have any questions, you can email us at info@jncojeans.com.

Return Exceptions

Merchandise that has been worn, used, washed or altered will not be accepted for return or exchange.

Exchanges
If your clothing item is in new condition, you may exchange your clothing item for a different size or color. You will not be subject to a restocking fee in this case, but you still will have to pay shipping cost. No exchanges for International orders.

BOGO Sale: No Returns for (Buy One Get One Free, Buy Two Get One Free) Only Exchanges.

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